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All Data Reviews

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Overall Rating

5.0
13 Reviews
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About All Data

ALLDATA is a leading provider of OEM repair information for professionals. They offer a range of products and services, including ALLDATA Repair, ALLDATA Collision, and shop management software. ALLDATA Repair provides up-to-date OEM mechanical/collision repair information and procedures for a vast number of vehicles. Their new diagnostic scan tool has ALLDATA built in and offers unlimited pre/post scans. They also provide a Tech-Assist hotline for expert trouble-shooting. ALLDATA Collision gives access to industry-leading collision repair information like sectioning and panel replacement, plus full mechanical procedures to reduce sublets. Their shop management solutions help shops of all sizes streamline day-to-day workflow processes and improve business efficiency. They serve a wide range of customers, including general repair shops, collision repair shops, dealerships, educational institutions, multi-shop operations, and light DIYers with their ALLDATAdiy product. ALLDATA is trusted by more than 400,000 technicians in over 115,000 shops worldwide.

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All Data Customer Reviews (13)

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Ella Horton
Ella Horton
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Feb 14, 2023
Olivia Blackburn
Olivia Blackburn
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Feb 13, 2023
Avril Fouquet
Avril Fouquet
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Feb 12, 2023
Jack Schofield
Jack Schofield
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Feb 11, 2023
Ewan Day
Ewan Day
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Feb 11, 2023
Arvid Van Bijnen
Arvid Van Bijnen
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Feb 11, 2023
Cupido Pisani
Cupido Pisani
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Feb 11, 2023
Brandon Holland
Brandon Holland
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Feb 11, 2023
Lisa Eisenhauer
Lisa Eisenhauer
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Feb 10, 2023
Hattie Davis
Hattie Davis
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Feb 9, 2023

All Data Customer’s Q&A

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All Data FAQs

FAQ

About alldata.com Prices and Cost?

Here are the prices for various services offered by alldata.com:

  • ALLDATA REPAIR: $189.00 per month. This is the industry’s #1 choice for unedited OEM information. It provides everything you need for faster diagnostics and OEM-accurate mechanical repair.
  • ALLDATA COLLISION: $229.00 per month. This service provides factory-direct repair information specifically targeted to auto body shops.
  • ALLDATA COLLISION ADVANTAGE: $99.00 per month. This service works with the three major estimating systems and goes through your estimate line by line, alerting you to OEM-required repairs.
  • ALLDATA MOBILE: $39.00 per month. This is an add-on app that connects your workflow from desktop to tablet to phones.
  • ALLDATA COMMUNITY: Free with your ALLDATA Repair or ALLDATA Collision purchase. This is an online forum for posting questions and accessing verified repairs, diagnostic bulletins, and millions of probable causes.
  • ALLDATA DIAGNOSTICS: $239.00 per month. This is your affordable scan tool solution, the only one with ALLDATA’s industry-leading repair information built-in.
  • ALLDATA TECH-ASSIST: $59.00 per month. This is an in-house diagnostic hotline staffed by a highly-skilled team of ASE Certified Master Technicians that delivers fast solutions.
  • ALLDATA ESTIMATOR: $39.00 per month. This is an easy way for shops to create professional, compliant estimates with parts and labor from ALLDATA.
  • ALLDATA SHOP MANAGER: $99.00 per month. This service simplifies your day-to-day shop needs and easily creates professional estimates, repair orders, and invoices.
  • ALLDATA MANAGE ONLINE: $199.00 per month. This service offers complete shop management, CRM, and reporting; integrates with Quickbooks, CarFax, Worldpay, Mechanic Net, Demand Force, & Kukui.
  • ALLDATA INSPECTIONS: $69.00 per month. This service speeds up customer check-ins right at the vehicle with digital vehicle inspections (DVIs) on your mobile phone or tablet..
FAQ

About alldata.com Popular Products and Services?

ALLDATA is a company that provides a variety of services and products for professionals in the automotive repair industry. Their most popular offerings include ALLDATA Repair® and ALLDATA Collision®, which are comprehensive sources of OEM repair information. These software solutions cover a vast range of engine-specific vehicles, making them a popular choice in the industry. ALLDATA also offers shop management software and diagnostic tools, trusted by more than 400,000 technicians in over 115,000 shops worldwide. They update their information daily, ensuring that the latest OEM info is readily available to their subscribers. The company was founded in 1986 and is based in Elk Grove, California.

FAQ

About alldata.com Payment Method?

At alldata.com, there are several payment methods available. Customers can choose to Pay by Mail or Pay by Phone. Additionally, they can Enroll in eStatements or Enroll in Auto Pay. If customers elect to set up recurring payments, they authorize ALLDATA to initiate debit entries using the payment method specified in the ALLDATA customer portal. This could be an ACH debit for checking or savings, or Credit card or Debit card information. The customer portal also allows account administrators to review their billing history and make changes to their account settings. To add a payment method manually, customers can enter a Method and click Update. Examples of payment methods include Cash, MasterCard, Visa, and Check..

FAQ

alldata.com Return Policy?

At alldata.com, they have specific procedures for issuing refunds. Refunds can only be issued after the invoice has been finalized. For example, if a service advisor accidentally marked a $500 deposit as Cash, instead of Check, they can correct this mistake by processing the invoice, refunding the $500 marked as Cash, then reprocessing the invoice with the $500 marked as Check. From an Invoice, you click Refund, then click the green check mark for the payment you would like to refund, and then click Yes to refund the payment.

As for their shipping policy, they have a system for ordering and receiving parts. You can order parts and once ordered, you can receive your parts. If you need to cancel an electronic parts order, they also provide a procedure for that. Most products can be purchased online and are generally available the same day, if ordered during business hours.

Please note that these policies may vary and it's always best to check the official website for the most accurate and up-to-date information.

FAQ

What is alldata.com?

ALLDATA is a leading provider of information and solutions for the automotive service and repair industry. It offers unedited mechanical and collision OEM repair information, diagnostic tools, shop management software, and support services. ALLDATA is trusted by more than 400,000 technicians in over 115,000 shops worldwide. It provides up-to-date OEM mechanical/body repair information and procedures for a vast number of unique vehicle combinations. ALLDATA also offers a range of shop management solutions to streamline workflow processes and improve business efficiency. It serves general repair shops, collision repair shops, dealerships, educational institutions, multi-shop operations, and light DIYers..

FAQ

How do I contact customer service at alldata.com?

You can contact the customer service at alldata.com in several ways. For technical assistance, you can reach out to ALLDATA Tech-Assist at 855-461-5957. If you are unable to access your account, you can contact their Billing department at 800-859-3282, option 3 for assistance. If you want to start a demo or free trial, you can call them at (888) 680‑7706. You can also reach out to them via email through their contact page. Please note that these contact details might have changed, so it's always a good idea to check their official website for the most current information..

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